P102S0236 – DISPUTE RESOLUTION FOR RESIDENTIAL PROPERTY TRANSACTIONS



LEARNING OUTCOMES:

• Have an understanding of the dispute resolution clauses found in CEA’s Prescribed Estate Agency Agreements.
• Have an understanding of mediation as a form of alternative dispute resolution and how the mediation process can be applied to real estate disputes.
• Understand the differences between mediation and arbitration.
• Learn how to avoid unnecessary disputes through the use of case studies.