• Able to differentiate the distinct differences between HDB Flats and ECs.
• Able to explain to applicants what are the 1st timer’s privilege and priority.
• Able to advise to applicants who are 2nd timers.
• Able to qualify applicants’ eligibility.
• Able to advise applicants on what schemes they fall under.
• Able to advise applicants on premium resale levy, deferred resale levy and revised resale levy.